Here you will find some of the discussion with the customer after they receive order , this is the proof we are honest sellers everybody can see the truth check the tracking number and see proof of delivery (go to www.dhl.com or www.17track.net put waybill number that you see in the pictures and then see the proof of delivery) if tracking informations are missing that's meant waybill(tracking numner) is too old , they keep tracking informations int the system 6 months .... Informations like names , phone number or avatar pictures are covered with stickers because identity of our customers need to be private all of these informations are confidential and we respect that.